Why Does Time Warner Cable Suck So Hard?
April 20th, 2007 by Evil BeetHi guys,
I rarely use this blog for matters of this sort, but trying to get my cable television to work is rapidly becoming my full-time job. My HDTV box doesn’t work. I call Time Warner, and they’re like, “Well, clearly there’s a problem with your box.” (Insert my friend Shannon, who, when presented with this problem, responds, “You need your box to work if you wanna get some play. Get it? Play?” She’s funny.) My box was just installed a couple weeks ago, and I haven’t done anything like drop it off my balcony in the meantime, so this is obviously their fault. “What can I do about this?” I ask. “Well,” responds the helpful lady, “you need to bring it in and exchange it for a new one.” This seems doable enough. “Except,” she says, “we don’t accept HDTV boxes in our centers. So you’ll have to set up an appointment to have someone come in and replace it.” This, of course, requires that I take time off work — which I already did several weeks ago to have the first one installed. “Are you serious?” I ask. “Very,” she responds.
So here’s the question I pose to you, dear readers: What are my options? It seems very unfair that, in the year 2007, my one and only option for acquiring MTV is Time Warner Cable. I hear murmurings about IPTV, DirectTV, etc. I live on the Westside in LA. What else is available here? Has anyone had any positive experiences with a cable company around here? Help would be much appreciated. Leave it in the comments or shoot me an email at evilbeet@gmail.com.
xoxo
Beet
Before you leave a comment, please make sure you've read our Guide to Commenting. It could save you a great deal of embarrassment.
Oh and by the way here the website for the guide.
http://cox.com/fairfax/digitalcable/digitalchannellineup.asp
More HD than TW plus more channels . Unlike TW we don’t group channels in categories and seperate to make our offerings look bigger. One Chanel per network. I hope one day Time Warner will get there head out of their as$. Peace!!
About 6 times every hour my cable TV will freeze up for a few seconds. I miss part of the dialog, important stuff like “and the winner of project runway is…FREEZE “.
Hello Everyone,
been a little while, just so busy with everything lately. Been getting nasty e-mails about launching my site, so I guess I’m doing something right. I have a team putting the site together and it will be up no later then the 1st week of January 2009. So much to cover on time warner and other cable companys.
Take Care,
Greg
screwtimewarner.com
Hello!
Get this crap. I have over a 4,000 members for the site, before I launch it. I went and tried to send over 4,000 emails and it denied me. Get the fuck out of here with this bullshit. I called time warner and asked why this happen. They told me I’m only aloud to send out a 1,000 emails a day. What kind of crap is this shit. Who are to tell me how much e-mails to send out. Now I’m very pissed off. If I want to send out millions of e-mails, then leave me the fuck alone. i can see if I was sending spam, but who the hell you think you are to control how many emails I can send out. If anyone can help in this matter, please email me and let me know how I can send out mass of e-mails to my members. FUCK YOU TIME WARNER SEND ONLY 1,000 EMAILS A DAY!
After reading all the replies, Thank God for Directv. No problems at all.
Time Warner Sucks Donkey Dong! That they have been having internet DOS attacks is widely report…and very apparent on my end of things. For the last month I’ve been given “page not found” errors and had to repeatedly hit the refresh button to get to my email, home page, etc.
So I call them and ask for an adjustment. No, they tell me, it wasn’t a reported problem and you’ve gotten all the credits you are going to get.
What the *bleep*?! I’m paying for spotless service 24/7/365. Not whatever they feel is good service. And yes, I get dropouts too. Milliseconds of screen freeze with no sound at crucial places in the dialog.
Really ticks me off.
So what am I going to do? Reprint all of the news reports of Time-Warner’s problems and a strongly worded letter to corporate offices…which are at;
Time Warner Cable
900 N. Cahuenga Boulevard
Los Angeles, CA 90038
with copies going to the L.A. Times and the Los Angeles City Council.
Deny my complaint will ya?!
Yeah well every weekend i will be playing xbox and then out of no where i get d/c (disconnected) from xbox. This happens very frequintly and wel i am seriously pissed off because its as if the internet cant handle everyone and if twc wants to keep making money from me the better gets some upgraded software and hardware co this doesnt keep happinin. btw FUCK TIME WARNER CABLE
If you signed up for Time Warner for the sole purpose of watching MTV, then you suck as much as the provider. Thus, my advice to you is get a brain and use it for something other than complaining about the idiot box we call television. We live in a “corporate” world, so get used to lowering your expectations of the world… Or, do something instead of complaining about not getting your daily dose of stupid.
To John. Why even post an ignorant non-useful post. Who gives a crap what he is watching. The fact is he should be able to watch it as much as he wants, when he wants…And one person is not going to be able to “do something” about it so suggesting that is ridiculous. I do not personally watch MTV but I hardly would consider that a dose of stupid.
I forgot to mention. I use my brain more than most people at their job and If i want to come home and stare at my TV like a fucking drone, I should be entitled to it. But thats not what this blog is about. Do you work for Time Warner? I can not stand them…TW bought out Comcast in my area, the first thing they did was raise the price and lower the speeds….After that it has been random outages every other week (no problems with Comcast at all, maybe called them once before TW took over). I call TW more in one week than i did Comcast. And Yes I do realize that they may have been switching domains but I also know that once they did thats when the shit hit the fan…In the end Time Warner sucks and do not even get me started on the cable TV boxes
i have these worthless pig fugging bastards as my ISP… good fugging god they are pathetic
I hate them! I have been fighting with them for 3 days over exercise TV. I tell them how to fix it, they say restart my box. They send a tech out for 2 hours, we have exchanged about 30 e-mails and 10 phone calls. All they have to do is tell the person who sends the programs over that he screwed up and to resend them. But no! I just keep getting reset your box, the box was just replaced for no reason. So I guess time warner can screw themselves
fuck! time warner cable! there shit! the cable sucks! bitch i guess they have bad cable
Yeah, I’m in the right place! I hate TW worse than all you ho’s! Since they bought out Adelphia – the 1st cable company I remotely liked / tolerated, they screwed up the integration of the 3 companies (comcast included), jacked up my prices & dropped my speed (a’la whocares) and ever since the water mains started breaking all around LA (thank you Green peace beatniks) – the spills send hundreds of thousands of gallons daily of otherwise perfectly good water into the underground vaults of TW’s cable boxes.
So alot of what we’re experiencing could be from simply flooding. Well guess what – this year will be a wet winter I’m told, so get used to shitty service. I have several VoIP lines into my house, and without even testing a freaking line – they said it was my Vonage & Allworx phone systems causing the problem. It didn’t matter that I told them those systems were disconnected while I attempted the troubleshooting – they didn’t want to hear it.
Strangely – I got the CSR to spot me for the September bill, as I had a service ticket where TW techs admitted they overloaded my node, causing 100% utlilization / traffic.
Damn – I can’t WAIT for FoIS to arrive. Not that Verizon’s tech support doesn’t such even worse – but atleast their product is reliable!
Cheers Comrades!
Tim